Terms of use

Last updated: 15 November 2026

Subject

These terms govern the use of the FIDELEO platform by merchants and their customers.

Merchant account

The merchant is responsible for the accuracy of its information, the confidentiality of its access credentials and the actions of its staff.

Loyalty program

Program rules, rewards and conditions are set by each merchant, who is responsible for them towards its customers. Points, stamps and promotional credits are not a currency or a means of payment.

Subscription

Plans, prices and limits are shown on the Pricing page. Non-payment may lead to a grace period followed by account suspension.

Availability

FIDELEO takes reasonable measures to ensure service availability. Apple Wallet and Google Wallet features depend on those providers.

Governing law

These terms are governed by Moroccan law.